Great location near the train station and old town. Easy access to subway and Starbucks downstairs. Hotel accommodated late check-in. Spacious room with comfortable bed. 24-hour coffee machine with fresh beans. Polite staff and flexible with late check-out.

Felt very much at home, no complaints at all.

the staff were very amiable people. there were huge & recently renovated rooms with large beds and beautiful bathroom, as for instance.

The staff were amicable and consistently courteous in case of questions. Great that they have Wheelchair Accessible rooms with beautiful bathroom, large beds; everyone is welcome here. The vibe here was special!

The room had a comfortable bed, a spacious bathroom, central heating, a flat-screen TV, and a safe box.

This place is clean with helpful staff and absolutely fabulous rooms, located just a 10-15 minute walk from the Ancient Grand Canal.

Based on multiple reviews, this hotel is in a convenient location with easy access to public transportation and plenty of nearby eateries. the rooms are reportedly spacious, modern, and clean with excellent water pressure in the shower. Some rooms have multiple power sockets for charging devices. Breakfast is reportedly good with a variety of Western and Asian dishes. some guests have mentioned issues with the temperature control in the rooms or the presence of cigarette smoke in public areas.

The room is spacious, well-lit, and has a lovely bathroom and big comfortable beds. the hotel is conveniently located near shops, restaurants, the metro, and a shopping area.

Close to the subway station, spacious rooms, free parking. Wow, they even managed to give me power sockets to charge my devices! And the water pressure in the shower was amazing, like being at a waterfall! So luxurious, right?

Oh, the WiFi. It was so fast.

Great location, clean and quiet room, friendly staff, excellent water pressure, 24-hour coffee machine, near subway station and eateries.

It was all superb.

Conveniently located near popular attractions, the spacious and clean rooms include a bath with both tub and shower. The hotel offers a variety of breakfast options, including French, Western, and Asian cuisine. The small size provides a more personalized experience, with helpful staff who assist in arranging taxis. Close proximity to shopping and the subway station make it ideal for both tourists and shoppers.

We had a wonderful stay at this luxurious hotel! The location was fantastic - we were within walking distance of the old-town street and surrounded by great shopping areas. The fact that the subway station was close-by made it even more convenient for us to explore the city.

This hotel is simply a great choice for a stay in this city.

We loved the convenient location of this hotel - it was connected to a mall that had plenty of shops and restaurants, while the metro station was right next door. This made it extremely easy for us to get around and explore the city. We also appreciated the spacious and modern facilities of the hotel room, particularly the clean bathroom that had both a bathtub and a shower. The hotel staff were friendly and helped us arrange a reliable tour guide for our day trip to Zhouzhuang.

Couldn't fault.

We had a wonderful stay at a true gem in Suzhou. The location of the hotel was perfect, with Changmen Gate and beautiful canals nearby. The room we stayed in was comfortable and offered an amazing view of the city. Despite minimal English from the staff, they were obliging and made our stay enjoyable. We loved exploring the shops and activities in the area. we highly recommend this hotel for its great location and comfortable accommodations.

Located in the heart of shops, with a metro station nearby, this hotel is perfectly situated for exploring the city. The friendly staff were helpful, and even assisted us when a member of our group fell ill by calling a doctor and arranging transportation. The comfortable rooms were modern and clean, and featured spacious bathrooms with both a bathtub and shower.

One downside we experienced was that the room floor was not properly cleaned, with visible dirt and debris remaining. the windows did not provide good sound insulation, allowing the sounds from the busy streets outside to be heard even when the windows were closed.

The hotel's location is absolutely mind-blowing, with the metro station and Shang Tang Street just a stone's throw away. Strolling along the canals and cobbled streets at night, with lanterns lighting the way, is a jaw-dropping experience. We felt safe and enjoyed exploring. Crystal at reception, the only English-speaking staff, was super helpful in guiding us to must-visit places. The price and performance ratio is really good, especially for Chinese families. The staff was friendly, the room spacious and clean, with a nice shower and bathtub. The proximity to the underground station, famous old street, and renowned gardens make it a super convenient choice.